Domestic and Commercial Cleaning Certification

Domestic and Commercial Cleaning Certification Course

Whether you’re looking to build a thriving cleaning business or improve your skills to boost your career, the Domestic and Commercial Cleaning Certification is your gateway to success in the cleaning industry.

Introduction to the Domestic and Commercial Cleaning Certification

This online course is designed with a comprehensive curriculum of 21 informative modules, providing the essential knowledge to excel in both domestic and commercial cleaning roles. With approximately 3.5 hours of training, the course is structured for flexibility, allowing you to learn at your own pace from the comfort of your home.

At the end of the course, you’ll complete a multiple-choice test to assess your learning. After passing, you can download and print your certificate immediately. This credential will empower you to advance your cleaning career with confidence.

 

What you will learn

The course consists of 21 modules that are packed with valuable insights and practical skills, covering topics such as:

  1. Finding Your Career Path – Explore the diverse career opportunities in the cleaning industry and how to navigate them.
  2. Understanding Cleaning Job Types – Learn the differences between domestic, commercial, and specialised cleaning roles.
  3. Cleaning Equipment Mastery – Identify essential tools, proper usage, and maintenance techniques for efficient cleaning.
  4. Chemical Safety and Competence – Understand the safe use of cleaning chemicals, including the handling of acidic, alkaline, and neutral products.
  5. Job Essentials – Get insights into working hours, earnings, and professional expectations in the cleaning sector.
  6. Client Interaction – Develop professional behaviour for working in clients’ homes and workplaces, ensuring trust and satisfaction.
  7. Keyholding and Alarm Procedures – Learn best practices for managing client property, including alarm codes and key safety.
  8. Advanced Cleaning Techniques – Master dusting, glass cleaning, and cleaning specialised surfaces to maintain the highest standards.
  9. Cleaning Products & Protective Clothing – Discover product selection, clothing recommendations, and branding techniques.
  10. Food Kitchen Cleaning – Gain expertise in cleaning residential kitchens, focusing on food safety and hygiene.
  11. Commercial Kitchen Cleaning – Understand the techniques and standards required for professional commercial kitchen cleaning.
  12. Bathroom & Toilet Cleaning – Learn efficient routines and safety tips, including colour-coded cleaning tools.
  13. Hospital/Medical Practice Cleaning – Acquire knowledge of health and safety standards in medical environments.
  14. Office Cleaning – Differentiate office cleaning techniques and maintain professional environments effectively.
  15. Industrial Cleaning Equipment – Learn about specialised equipment like wet and dry industrial vacuums and their safe usage.
  16. Green & Steam Cleaning – Explore eco-friendly cleaning methods, including homemade solutions and steam cleaning.
  17. Pressure Washing & Machine Sweeping – Understand the use of advanced cleaning equipment for exterior surfaces.
  18. Reporting Procedures – Familiarise yourself with accident books, injury reporting, and regulatory documentation.
  19. Cleaning External Surfaces – Learn to plan and execute cleaning tasks for outdoor areas, considering safety and legalities.
  20. Dealing with Non-Routine Waste – Manage waste types and transfer processes for non-standard cleaning tasks.
  21. Communication and Customer Service – Enhance your communication skills and learn to address customer concerns effectively.

 

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Duration:
10 hrs
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Course FAQ

Who can take the Domestic and Commercial Cleaning Certification course?

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There are no entry requirements to take the course.

What is the structure of the course?

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The course has 21 modules and should take 10 hours. Each module takes between 20 and 90 minutes on average to complete, although students can spend as much or as little time as they feel necessary on the modules.

Where / when can the course be studied?

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The course can be studied at any time and from any internet-connected device.

Is there a test at the end of the course?

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Once you have completed the course there is a multiple choice test. The questions will be on a range of topics found within the modules. The test, like the course, is online and can be taken at a time and location of your choosing.

What is the pass mark for the final test?

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The pass mark for the test is 80%.

What happens if a user fails the test?

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If the user doesn’t pass the test the first time, they will have two further opportunities to take the test after extra study.

How long does it take to complete the Domestic and Commercial Cleaning Certification course?

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We estimate that the course will take about 10 hours to complete in total, plus an additional 10 minutes for each of the end of module tests.

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