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Home » Courses » Domestic and Commercial Cleaning Certification » Module 18: Reporting Procedures
Module 18: Reporting Procedures
Student Objectives To understand why reporting procedures are important to a cleaning professional To know what regulations you have to be aware of To understand and know about Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations. (RIDDOR) To be able to identify what an accident book is To know what types of injuries have to be reported and when 18.1 Introduction The everyday tasks of a professional cleaner can expose you to some fairly critical situations...
Lessons
- Module 01: Finding Your Career
- Module 02 : The Different Types of Cleaning Jobs
- Module 03 : Cleaning Equipment
- Module 04 : Chemical Safety and Competence
- Module 05 : About The Job
- Module 06 : Meeting Clients and Your Behaviour in Clients’ Homes/Workplaces
- Module 07 : Keyholding and Alarm Codes for Cleaners
- Module 08 : Cleaning Techniques & Standards Expected
- Module 09: Cleaning Products & Clothing
- Module 10 : Food Kitchen Cleaning
- Module 11 : Commercial Kitchen Cleaning
- Module 12 : Bathrooms & Toilets
- Module 13 : Hospital / Medical Practice Cleaning
- Module 14 : Office Cleaning
- Module 15: Industrial Cleaning Equipment
- Module 16: Green & Steam Cleaning
- Module 17: Pressure Washing & Machine Sweeping
- Module 18: Reporting Procedures
- Module 19 : Cleaning External Surfaces/Areas
- Module 20 : Dealing with Non-Routine Waste
- Module 21: Communication Skills and Dealing with Customer Complaints