Medical Secretary Certification

Medical Secretary Certification

For someone who enjoys working in a medical environment, has good organisational and time management skills and a caring and sunny disposition, the Medical Secretarial Certification course will provide the ideal mix of specialised skills.

Responsible for making patient appointments, maintaining doctors’ schedules and meeting and greeting patients in the doctors’ surgeries, the medical secretary is a vital link in the cycle of patient care.

 

What’s covered in the course?

This course provides the knowledge and understanding that a medical secretary needs, in order to provide the appropriate level of support. It includes:

  • The daily duties of a medical secretary: the job profile and the attributes needed;
  • How to manage appointment bookings, why scheduling is important and setting reminders;
  • The filing systems used in medical practices and setting up an effective filing system;
  • The importance of patient confidentiality and patient privacy;
  • The purpose, benefits and management of accurate and complete medical records;
  • Medical jargon and terminology;
  • Information technology used in the medical profession, basic computer use, electronic prescriptions and patient registrations;
  • Maintenance and storage of medical records;
  • Health and safety in the workplace;
  • Medical supplies and inventory management;
  • Communication skills for an effective medical secretary;
  • Legal and ethical issues in medical practice;
  • Medical (clinical) coding, billing and important aspects of medical administration;
  • Career information and prospects.

 

Explore our full library of training courses.

Duration:
10 hrs
Yes
All major devices / browsers

Course FAQ

Who can take the Medical Secretary Certification course?

close

There are no entry requirements to take the course.

What is the structure of the course?

close

The course has 16 modules and should take 10 hours. Each module takes between 20 and 90 minutes on average to complete, although students can spend as much or as little time as they feel necessary on the modules.

Where / when can the course be studied?

close

The course can be studied at any time and from any internet-connected device.

Is there a test at the end of the course?

close

Once you have completed the course there is a multiple choice test. The questions will be on a range of topics found within the modules. The test, like the course, is online and can be taken at a time and location of your choosing.

What is the pass mark for the final test?

close

The pass mark for the test is 80%.

What happens if a user fails the test?

close

If the user doesn’t pass the test the first time, they will have two further opportunities to take the test after extra study.

How long does it take to complete the Medical Secretary Certification course?

close

We estimate that the course will take about 10 hours to complete in total, plus an additional 10 minutes for each of the end of module tests.

Spring sale now on! Train 25% more of your team, for free.

Or buy an individual course

As featured in