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Download Course List (PDF)
  • Duration <30 mins
  • Duration 30min - 10 hours
  • Duration 10 hours+
  • Multiple courses
  • Lightening Course
    Video learning
  • Lightening Course
    Text learning
Face to Face Customer Services Course
Contains video learning

Face to Face Customer Service Certification

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0.25 HOURS

Telephone CS Courses
Contains video learning

Telephone Customer Services Certification

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0.5 HOURS

Electronic Customer Service
Contains video learning

Electronic Customer Service Certification

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0.5 HOURS

Rescuing Difficult Customers
Contains video learning

Rescuing Difficult Customers Certification

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0.5 HOURS

Customer Retention
Contains video learning

Customer Retention Certification

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0.5 HOURS

Caring Customer Needs
Contains video learning

Caring for Your Customers’ Needs Certification

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1 HOURS

Consumer Rights Certification
Contains text based learning

Consumer Rights Awareness Certification

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3 HOURS

telephone
Contains text based learning

Learning Impressive Telephone Techniques Certification

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7 HOURS

Dealing with Difficult People Qulaification
Contains text based learning

Dealing with Difficult People and Situations Certification

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7 HOURS

Customer Care Loyalty Certificate
Contains text based learning

Managing and Improving Customer Service Process Certification

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8 HOURS

complaint
Contains text based learning

Dealing with Customer Complaints Certification

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8 HOURS

Communication
Contains text based learning

Communication Skills Certification

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10 HOURS

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