Medical Secretary Certification
For someone who enjoys working in a medical environment, has good organisational and time management skills and a caring and sunny disposition, the Medical Secretarial Certification course will provide the ideal mix of specialised skills.
Responsible for making patient appointments, maintaining doctors’ schedules and meeting and greeting patients in the doctors’ surgeries, the medical secretary is a vital link in the cycle of patient care.
What’s covered in the course?
This course provides the knowledge and understanding that a medical secretary needs, in order to provide the appropriate level of support. It includes:
- The daily duties of a medical secretary: the job profile and the attributes needed;
- How to manage appointment bookings, why scheduling is important and setting reminders;
- The filing systems used in medical practices and setting up an effective filing system;
- The importance of patient confidentiality and patient privacy;
- The purpose, benefits and management of accurate and complete medical records;
- Medical jargon and terminology;
- Information technology used in the medical profession, basic computer use, electronic prescriptions and patient registrations;
- Maintenance and storage of medical records;
- Health and safety in the workplace;
- Medical supplies and inventory management;
- Communication skills for an effective medical secretary;
- Legal and ethical issues in medical practice;
- Medical (clinical) coding, billing and important aspects of medical administration;
- Career information and prospects.
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Duration 10 hours
Modules 16
Certificate of completion
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This course is included as part of our multi-user learning packages.
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Course FAQ
Who can take the Medical Secretary Certification course?
There are no entry requirements to take the course.
What is the structure of the course?
The course has 16 modules and should take 10 hours. Each module takes between 20 and 90 minutes on average to complete, although students can spend as much or as little time as they feel necessary on the modules.
Where / when can the course be studied?
The course can be studied at any time and from any internet-connected device.
Is there a test at the end of the course?
Once you have completed the course there is a multiple choice test. The questions will be on a range of topics found within the modules. The test, like the course, is online and can be taken at a time and location of your choosing.
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