Travel and Tourism

The Travel and Tourism course is ideal for anyone who is looking to work in the travel industry in the United Kingdom. This course is filled with information that will put you on the right path to begin a career in this field.

Travel and tourism is a booming industry, and those who wish to travel always require assistance when planning their holiday and travel plans. As you work through this course, you will obtain a full overview of working in the travel and tourism field and how you can even start your own business.

Introduction

As this is an online course; all of the information is available to you whenever and wherever your require it. You can study at a pace that is comfortable for you, and access the information in the course 24 hours a day. Most people who take the course still work full time, which helps you maintain your current lifestyle whilst working towards achieving your dreams.

To access the course, you will require a device that allows you to access the internet, and not only can you see the course, you can also use the online support feature.

Furthermore, you will find the course to be incredibly easy to go through thanks to the individual modules.

When completing the course, you must pass a multiple choice test, and you will then be awarded your certification. We can post this to you for an additional cost, or you can download and print it at home.

What You Will Learn

The Travel and Tourism course will give you a full overview of working in the travel and tourism industry, and it will fully prepare you for your new career.

The course covers the following:

  • An introduction to travel and tourism
  • Customer services in the travel and tourism industry
  • Developing your career in the travel and tourism industry
  • The different sectors of the travel and tourism industry
  • Understanding why people need the travel and tourism industry
  • Promoting travel and tourism services
  • Planning and development in the tourism industry
  • Ecotourism, short haul and long haul destinations
  • Domestic tourism in the UK
  • How to deal with issues within the travel and tourism industry

Benefits of the Travel and Tourism course

When you work towards earning your travel and tourism certification online, you will find a number of benefits.

These include the following:

  • You can study from anywhere there is an internet connection, and you can study at a time that is convenient for you.
  • You can also study at a pace that is comfortable for you. There is no time limit, so if it takes you days or months, you can still complete the course.
  • You can study from any device including a tablet, PC or mobile phone.
  • There are easily manageable modules, which help to make studying an enjoyable experience.
  • Online support is available to help you stay on track.
  • Access to a comprehensive syllabus, which helps you to stay on the fast track while learning how to become a travel and tourism expert.
  • Improving your prospects when applying for work in the field.
  • When completing the course, you receive a certification that is respected in the industry.
  • A pricing structure that is affordable.


Course Modules/Lessons

Module 1: Introduction to the Concept of Travel and Tourism

  • What we actually mean by 'travel and tourism'
  • The scope and scale of the industry
  • The different facets of the industry
  • The potential for your career

Module 2 : Customer Service within the Tourism Industry

  • The basics of customer service
  • Understanding the needs and wants of the customers
  • Dealing with issues
  • How to improve your own skills for dealing with customers

Module 3 : Career Development within the Industry

  • Getting started in the industry
  • The potential directions your career can go
  • The skills you need in order to make progress
  • Options for travelling or broadening your horizons

Module 4 : Sectors in the Industry

  • The most popular sectors within the industry
  • How to get started in them
  • The potential and long term picture of the sectors
  • Issues or problems you may have to contend with

Module 5 : The Fundamentals of Tourism Management

  • What we mean by the term 'tourism management'
  • The key characteristics you will need to succeed
  • The key parts of the job that you need to excel at
  • What is expected of you within this role?

Module 6 : Understanding the Reasons for Travel and Tourism

  • The reasons for the industry
  • What people are looking for when they travel or are tourists
  • How to take those reasons and give them what they want
  • How to handle problems when products or services cannot be supplied

Module 7 : Travel and Tourism Promotion

  • The basics of promotion and marketing within the industry
  • The size and scale of marketing
  • How it impacts on your own career
  • Key methods used in the promotion of the industry

Module 8 : Social Media and Tourism

  • The link between social media and tourism
  • How to handle both sides at the same time
  • Key things to look out for with social media and how it impacts your job
  • How to take advantage of social media

Module 9 : Understanding Tourism Policy and Strategy

  • What we mean by tourism policy and strategy
  • Implementing those policies
  • The role you play in the policy or strategy
  • Understanding the aims and recording progress

Module 10 : Tourism Planning and Development

  • The basics of tourism planning and development
  • Your role in the process
  • Dealing with issues and identifying problems within the market
  • Turning things around to your advantage

Module 11 : The Emergence of Ecotourism

  • What we mean by ecotourism
  • The reasons why people get involved in this type of specialist tour
  • How to deal with these special requests
  • The future of specialised tourism

Module 12 : Long and Short Haul Destinations

  • The basics of long haul destinations
  • The basics of short haul destinations
  • How to handle the requests to provide what the customer wants
  • Key points to look out for when dealing with these destinations

Module 13 : Domestic Tourism & the UK Market

  • The importance of domestic tourism
  • The UK market
  • Dealing with UK travel destinations
  • Selling the UK market abroad

Module 14 : Current Trends in the Travel Industry

  • How to identify a trend
  • Examples of trends
  • How to take advantage of a trend
  • The future of travel

Module 15: Travel and Tourism Issues to Contend With

  • The main issues that will arise during your career
  • Staying ahead of the game
  • How to contend with those issues
  • Boosting your career at the end of the day

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FAQ's

  • Who can take the Travel and Tourism Certification Level 2 course?

    There are no entry requirements to take the course.

  • What is the structure of the course?

    The course is broken down into 15 individual modules. Each module takes between 20 and 90 minutes on average to study. Although students are free to spend as much or as little time as they feel necessary on each module.

  • Where / when can the course be studied?

    The course can be studied study at any time and from any internet connected device

  • Is there a test at the end of the course?

    Once you have completed all 15 modules there is a multiple choice test. The questions will be on a range of topics found within the 15 modules. The test, like the course, is online and can be taken a time and location of your choosing.

  • What is the pass mark for the final test?

    The pass mark for the test is 70%.

  • What happens if a user fails the test?

    If the user doesn’t pass the test first time they will get further opportunities to take the test again after extra study. There are no limits to the number of times a test can be taken.

  • How long does it take to complete the Travel and Tourism Certification Level 2 course?

    We estimate that the course will take about 10 hours to complete in total, plus an additional 30 minutes for the end of course test.