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FAQ's - We have enabled self-service sign up, so you can pay for your learning package now and start using it immediately.

How do I buy a learning package?

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Companies with fewer than 10 employees can buy a learning package on our website. Once you’ve completed your transaction, we’ll just need the following details in order to set up your learning platform:

  • Company brand colour
  • Company logo
  • Company account owner

What information do I need to provide during the sign up process?

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We’ll need the contact details of the person making the payment, plus payment details and details about the company that’ll be using the platform. 



Can I change my account information after signing up?

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You’ll be able to change your branding after signing up – you can do this using your learning platform. If you need to make company name changes, you’ll need to contact our team directly by emailing support@staffskillsacademy.co.uk

Can I access the LMS and courses immediately after signing up?

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As soon as your account is created – and following successful payment – you’ll have access to your learning platform.



What if I encounter a problem during the sign up process?

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If you encounter any issues during the signup process please contact support@staffskillsacademy.co.uk

Will my subscription auto-renew?

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Your subscription will renew based on the contract term you’ve chosen. 



What are the payment terms?

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Please refer to our Terms and Conditions: these outline payment terms