Module 6: Dealing with Difficult People and Situations

1. Module 6: Dealing with Difficult People and Situations
   Summary/What you will Learn How to understand human behaviour and motivations; Advice on how to handle difficult people with ease; Information regarding working in difficult situations; The interpersonal skills that you should develop, in order to help you in the workplace; The skills that you need, in order to grow and develop on a personal level. 6.1 Introduction Even the best workplace has some level of conflict. No organisation is without difficult people or sit...
2. Kick Start Your Career Module 6 - Includes Quiz