Bespoke classroom training

delivered at your premises


Bespoke classroom training


600+ trainers


Nationwide coverage

IN-HOUSE TRAINING SOLUTIONS

We offer tailored programmes to meet your company objectives. Our qualified trainers can deliver training packages to get the best out of your staff.

  • Bespoke classroom training delivered at your site
  • 600+ trainers - with a minimum of 8 years’ experience
  • Nationwide coverage
  • Free pre-training assessment
  • Workbooks provided
  • Film your training for future reference

FIND OUT HOW WE CAN HELP TRAIN YOUR STAFF

FROM ONLY £100 EACH

Over 500 Courses To Choose From

Some of our more popular courses are listed below. Others are avaliable on request

Microsoft Office Applications

  • Excel
  • Word
  • PowerPoint
  • Project
  • Access
  • Outlook
  • Publisher
  • Visio

Microsoft Office

  • Microsoft Office 2010
  • Microsoft Office 2010 for Mac
  • Microsoft Office 2013
  • Microsoft Office 2013 for Mac
  • Microsoft Office 2016
  • Microsoft Office 2016 for Mac

Microsoft Office 365

  • Delve
  • Dynamics
  • Forms
  • Groups
  • One Drive
  • One Note
  • Planner
  • SharePoint
  • Sway
  • Skype for Business
  • Team
  • Yammer

Adobe Applications

  • Acrobat
  • Dreamweaver
  • Illustrator
  • InDesign
  • Photoshop

IT Service Management

  • ITIL Foundation
  • ITIL Intermediate
  • ITIL Advanced
  • ITIL Practitioner
  • ITIL Overview

AutoCad

  • AutoCad
  • AutoCad 3D

Prince 2

  • Prince 2 Foundation
  • Prince 2 Foundation with exams
  • Prince 2 Practitioner
  • Prince 2 Practitioner with exams

SharePoint

  • SharePoint 2010
  • SharePoint 2013
  • SharePoint 2016
  • SharePoint Online / 365

Appraisal Skills

  • Appraisal Interviewing 1 – Introduction To Competencies & Performance Review
  • Appraisal Interviewing 2 – Interviewing
  • Assessing Training Effectiveness
  • Improving Personal Effectiveness
  • Performance Management
  • Performance Measurement
  • Personal Effectiveness in Management
  • Personal Effectiveness at Work
  • Recruitment and Selection

Communication Skills

  • Assertiveness Techniques
  • Becoming a Powerful Communicator
  • Effective Communication Skills
  • Influencing People
  • Interpersonal Skills
  • Effective Telephone Techniques
  • Handling Challenging Calls

Literacy & Writing Skills

  • Business writing skills
  • Report writing
  • Writing with perfect grammar

Customer Services / Customer Care

  • Dealing with Difficult Customers
  • Customer Services and Telephone Techniques
  • Reception Skills

Management and Leadership Skills

  • Introduction to Management
  • Leadership Skills
  • Managing Stress
  • Managing People
  • Personal Effectiveness in Management
  • Team building and effective leadership
  • Motivating Others
  • Negotiation Skills
  • Handling Difficult People
  • Time Management

HR / Personnel

  • Recruitment & Selection
  • Disciplinary Skills
  • Improving Personal Effectiveness
  • Influencing People
  • Interviewing Skills (Appraisal)
  • Interviewing Skills (Recruitment)
  • Performance Management
  • Managing Disruptive Behaviour
  • Equality, Diversity & Inclusion
  • Unconscious Bias
  • Disability Awareness
  • Mental Health Awareness

Project Management

  • Introduction to Project Management Theory and Project Planning
  • The Successful Planning and Management of Projects
  • People Skills in Project Management
  • Effective Project Cost Management
  • Risk Management
  • Leadership and People Skills In Project Management

Sales Skills

  • Basic Selling Skills
  • Selling Skills
  • Tele-Sales Techniques

Secretarial/Administrative

  • The Effective Secretary
  • Supervisory Development
  • Minute Taking
  • Time Management

Training and Coaching Skills

  • Assessing Training Effectiveness
  • Coaching Skills
  • Course Development
  • Delivering Skills Refresher
  • IT trainer Development
  • Mentoring and Coaching Skills
  • Train the Trainer

Personal Effectiveness Skills

  • Assertiveness Training
  • Improving Personal Effectiveness
  • Influencing People
  • Interpersonal Skills

First Aid

  • Level 3 Award in First Aid at Work
  • Level 3 Award in First Aid at Work (RQF) Re-qualification
  • Level 3 Award in Emergency First Aid at Work (RQF)
  • Level 3 Award in Paediatric First Aid (RQF)
  • Basic Life Support (BLS) | Safe use of an AED
  • Safeguarding Children
  • Community First Aid

Mental Health

  • Mental Health First Aid
  • Mental Health in the Workplace for Managers
  • Mental Health Champions
  • Mental Health in the Workplace
  • Wellbeing, Mindfulness & Resilience
The above is just a small selection of courses that we offer. Please call us on 01920 897663 for details on other courses.