Win-Win Negotiations for Conflict Resolution Certification

Win-Win Negotiations for Conflict Resolution Certification

Learning about win-win negotiations for conflict resolution is absolutely essential for anybody looking to resolve conflict in any situation with every personality type, whether you’re a team-leader, member of the team, or simply interested in resolving conflict in any aspect of your life and the lives of others.

This course provides a comprehensive guide to win-win negotiations for conflict resolution by teaching techniques to remain calm and collected, having the right timing and performing a holistic conflict analysis incorporating occupational therapy.

From fostering collaboration by establishing commonality and techniques to successfully negotiate compromises, to the science of staying on track and being results-driven, this course covers everything you need to know about successfully resolving conflicts in a way that benefits all parties involved.

 

You will learn:

  • How to remain calm and have the right timing during conflict resolution negotiations
  • The science of performing a holistic conflict analysis incorporating behavioural therapy
  • How to negotiate collaboration and compromise to ensure conflict resolution
  • How to remain focused and keep negotiations on track

 

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Duration:
0.75 hrs
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Course FAQ

Who can take the Win-Win Negotiations for Conflict Resolution Certification course?

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There are no entry requirements to take the course.

What is the structure of the course?

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The course has 1 module and should take 45 minutes to complete, although students can spend as much or as little time as they feel necessary on the module.

Where / when can the course be studied?

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The course can be studied at any time and from any internet-connected device.

Is there a test at the end of the course?

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Once you have completed the module there is a multiple choice test. The questions will be on a range of topics found within the module. The test, like the course, is online and can be taken at a time and location of your choosing.

What is the pass mark for the final test?

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The pass mark for the test is 80%.

What happens if a user fails the test?

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If the user doesn’t pass the test the first time, they will have two further opportunities to take the test after extra study.

How long does it take to complete the Win-Win Negotiations for Conflict Resolution Certification course?

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We estimate that the course will take about 45 minutes to complete in total, plus an additional 10 minutes for each of the end of module tests.

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