Module 10: Resolving Grievances and Disputes and Employment Tribunals

Summary/What you will learn How grievances and disputes should be resolved in the workplace What an employment tribunal does, and the kinds of cases that it typically reviews The role of ACAS and the 'Early Conciliation' service How a claimant may pursue a case, should the 'Early Conciliation' service fail to resolve the issue The various stages involved in making a claim, and what happens at a tribunal hearing How a claimant can recover money owed to them from the respondent, and ho...