The Effective Secretary Certification

The Effective Secretary

Secretaries are an integral part of any team. What once started as a simple role of keeping secrets and relaying messages has over time progressed into a career in and of itself.

Secretaries are the ones who are responsible for keeping the team organised, informed and working towards the set goals determined by upper management. But there is definitely far more to this simple role than meets the eye.

People who take the time to understand what it means to be an effective secretary often benefit from a deeper understanding about the job, develop a better sense of professionalism, and get to perfect their office skills, among many other benefits. Being a secretary is more than paperwork, it comes with many responsibilities and opportunities for growing professionals.

This course will give you all the information you need to become an effective secretary.

 

You will learn:

  • About the different types of secretaries and related professions
  • About the role of an effective secretary and their responsibilities
  • About the certifications, qualities and skills needed to become and effective secretary
  • About the various challenges and perks of working as a secretary for both men and women

 

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Duration:
3.0 hrs
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Course FAQ

Who can take the Effective Secretary Certification course?

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There are no entry requirements to take the course.

What is the structure of the course?

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The course has 4 modules and should take 3 hours. Each module takes between 15 and 45 minutes on average to complete, although students can spend as much or as little time as they feel necessary on the modules.

Where / when can the course be studied?

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The course can be studied at any time and from any internet-connected device.

Is there a test at the end of the course?

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Once you have completed the course there is a multiple choice test. The questions will be on a range of topics found within the modules. The test, like the course, is online and can be taken at a time and location of your choosing.

What is the pass mark for the final test?

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The pass mark for the test is 80%.

What happens if a user fails the test?

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If the user doesn’t pass the test the first time, they will have two further opportunities to take the test after extra study.

How long does it take to complete the Effective Secretary Certification course?

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We estimate that the course will take about 3 hours to complete in total, plus an additional 10 minutes for each of the end of module tests.

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