Module 16: Following Up, the Importance of Aftercare and Developing the Relationship

In a number of instances, there is going to be a need to develop a relationship with a client or to at least maintain some kind of aftercare once they have completed the deal with you. However, this does admittedly depend on what you are selling and your own particular industry as there can be some variations on what is expected from you after you have successfully sealed the deal. In this module you will learn the following: What is generally included in the following up procedure? ...