Module 1: Introduction to the Concept of Retail Banking

Objectives Definition of retail banking Brief history of the banking industry in the UK Features and benefits of retail banking Before we start...... Before you begin the course please read these important notes. Modules The course name is broken down into 14 modules. Each information packed module lasts between 15 and 60 minutes, but you are free to spend as long as you like on each module. Once you have finished the module, click the “continue to next module” bu...