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Module 2 : The Role of Restaurant Manager
During this module, we will look more closely at the actual role of the restaurant manager. Doing so will give you a better indication as to what will be expected of you, not only in the day to day running of the establishment, but your job in general. In this module you will learn the following: How the restaurant manager deals with the business side of the restaurant. How the manager deals with the front-of-house. How the manager deals with the general housekeeping. How the manager has ...
Lessons
- Module 1 : Introduction to Front-of-House Hospitality
- Module 2 : The Role of Restaurant Manager
- Module 3 : Types of Dining Establishments, Restaurant Layouts, and Decor.
- Module 4 : Customer Service
- Module 5 : Dealing with Customer Complaints
- Module 6 : Know Your Drinks
- Module 7 : Know Your Food
- Module 8 : Restaurant Licensing Laws
- Module 9 : Building Guest Services Around Excellence
- Module 10 : A Restaurant System of Checklists
- Module 11 : The Importance of Teamwork
- Module 12 : Health and Safety Laws
- Module 13 : Health, Safety and Restaurant Management
- Module 14 : Dealing with Inspections
- Module 15 : Digital Technology and Restaurant POS Systems
- Module 16 : Dealing With Staff
- Module 17 : Planning and Pricing a Menu
- Module 18 : Restaurant Operations
- Module 19 :Upselling Strategies
- Module 20 : Restaurant Entertainment and Music Licensing
- Module 21 : Restaurant Branding, Marketing, Promotions and Decor