Module 19 :Upselling Strategies

Student Objectives: To understand the importance of training servers to upsell To understand the importance of having a comprehensive understanding of the menu To understand the importance of taking social cues when upselling products To learn about different types of upselling strategies To learn how to use the menu as a secondary upselling source 19.1 Introduction Restaurant managers cannot expect customers to come in and just buy food. You use marketing efforts to draw customers in...