Module 1 : Introduction to Front-of-House Hospitality

Within this module, you will learn the ins and outs of front-of-house hospitality. You will learn why dressing in an appropriate manner is important. You will learn how your mannerisms and body language can have a direct impact on the quality of the experience that the customers can have in the restaurant. Everything you do, from the way you approach people to the way you interact with them, and even the way you act when not dealing with a customer has an impact, because every second that...