Module 8 : Buying Products and Building that Relationship

In this module we are going to look at something that is extremely important in a retail environment, the relationship that exists between you and your customers. Now, you may be forgiven for thinking that this relationship is not that important as they are going to venture into your store with a set idea as to what they are going to purchase, but that would be incorrect thinking. Instead, building a relationship between yourself and your customers plays a more important role than you...