Module 23: Troubleshooting

1. Module 23: Troubleshooting
   In this module you will learn: The difference between customer service and customer care Striving for excellence in customer care Scenarios wherer you may be best to discontinue services with problematic clients What to do when your business hits a quiet spell Making contingency plans How to deal with and reduce cancellations Dealing with last-minute bookings Know when 'No' should be used The last question to ask your client Troubleshooting – 05m 36s 23.1 In...
2. Pet Sitting & Dog Walking Diploma Module 23 - Includes Quiz