Office Etiquette Certification

Office Etiquette Certification

Understanding the unspoken rules of the workplace will increase your chance of getting a promotion. Office etiquette ensures that everyone benefits from a pleasant working atmosphere free from harassment and uncivil behaviour.

In this course, you will learn the fundamental office etiquette that everyone needs to follow. You will discover how to present yourself at work, how to interact with others, how to resolve difficulties, and how to build a reputation as a valuable team member.

 

You will learn:

  • How to show consideration for other people’s time
  • How to be a good team player
  • How to maintain a professional image at work
  • How to send appropriate emails
  • How to conduct yourself at office parties and other special events

 

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Duration:
0.75 hrs
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Course FAQ

Who can take the Office Etiquette Certification course?

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There are no entry requirements to take the course.

What is the structure of the course?

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The course has 1 module and should take 45 minutes to complete, although students can spend as much or as little time as they feel necessary on the module.

Where / when can the course be studied?

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The course can be studied at any time and from any internet-connected device.

Is there a test at the end of the course?

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Once you have completed the module there is a multiple choice test. The questions will be on a range of topics found within the module. The test, like the course, is online and can be taken at a time and location of your choosing.

What is the pass mark for the final test?

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The pass mark for the test is 80%.

What happens if a user fails the test?

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If the user doesn’t pass the test the first time, they will have two further opportunities to take the test after extra study.

How long does it take to complete the Office Etiquette Certification course?

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We estimate that the course will take about 45 minutes to complete in total, plus an additional 10 minutes for each of the end of module tests.

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