Module 1: Understanding People

Objectives: Understand what motivation is and the various different types Comprehend what motivates or demotivates employees and how it affects performance Establish what employees need, and look for, in order to remain fully motivated in their jobs Learn what employers can do to ensure they have a motivated workforce Uncover how employers can determine the motivational levels of their staff 1.1 Introduction People are the heart and soul of any organisation yet, sadly,...