Module 03 - Empathy

In this module, you will learn: The importance of empathy to mindful listening The traits of empathetic people The different types of empathy The cognitive biases that affect mindful listening and how to avoid them How to develop empathy Empathy – 05m 24s 3.1 Introduction Of all the characteristics, traits and habits required to become a mindful listener, there is one that stands out as the most important and often the most difficult to master, and that is empath...