Module 2 : Behaviour in the Workplace

Objectives Understand workplace behaviour and how it affects the realisation of organisational goals Learn how you can discern disruptive workplace behaviours in yourself and in colleagues Identify the main causes of disruptive behaviour in the workplace Grasp the importance of feedback with respect to workplace behaviour Understand how to deal with difficult people and situations in the workplace 2.1 Introduction The complexities of human behaviour have been the subje...