Module 20 : Dealing with Workplace Violence, Bullying and Conflict Resolution

1. Module 20 : Dealing with Workplace Violence, Bullying and Conflict Resolution
   Summary / What you Will Learn: Understanding work place violence Preventing and addressing bullying Resolving conflict Dealing with Workplace Violence, Bullying and Conflict Resolution – 05m 35s 20.1 Understanding work place violence Many people automatically assume that violence means physical abuse, but this is not the case. In the working environment, abuse is a broader problem. This is where someone is threatened, assaulted, abused, or feels intimidated....
2. Level 2 Diploma in Human Resources Module 20 - Includes Quiz