How to Handle Criticism at Work Certification

How to Handle Criticism at Work

Learning how to handle criticism at work is absolutely essential to everyone at all stages of their career path or within their own business.

This course provides a comprehensive guide to handling criticism at work, including understanding the context and purpose of the criticism, as well as reacting professionally and rationally.

From how to take responsibility and avoid excuses, to moving forward, improving and growing from the criticism, this course covers everything you need to know about every aspect of successfully handling criticism at work.

 

You will learn

  • How to listen to criticism and understand the context
  • How to react professionally and rationally to criticism
  • How to improve your career prospects by improving and moving forward

 

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Duration:
0.75 hrs
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Course FAQ

Who can take the How to Handle Criticism at Work Certification course?

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There are no entry requirements to take the course.

What is the structure of the course?

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The course has 1 module and should take 45 minutes to complete, although students can spend as much or as little time as they feel necessary on the module.

Where / when can the course be studied?

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The course can be studied at any time and from any internet-connected device.

Is there a test at the end of the course?

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Once you have completed the module there is a multiple choice test. The questions will be on a range of topics found within the module. The test, like the course, is online and can be taken at a time and location of your choosing.

What is the pass mark for the final test?

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The pass mark for the test is 80%.

What happens if a user fails the test?

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If the user doesn’t pass the test the first time, they will have two further opportunities to take the test after extra study.

How long does it take to complete the How to Handle Criticism at Work Certification course?

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We estimate that the course will take about 45 minutes to complete in total, plus an additional 10 minutes for each of the end of module tests.

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