Module 16: The Future for Hotel Receptionists

Student Objectives: To understand the role of the hotel receptionist To explore the history of the hotel receptionist To explore the basic requirements of becoming a hotel receptionist To explore continuing education and training for hotel receptionists To understand the future of the role and advanced opportunities 16.1 Introduction The hotel industry is a great one to be in. Depending on the hotel chain and the position you are in, there are a number of opportuni...