Module 14 : Keeping Stress Under Control on the Job

Student Objectives To explore the definition of stress To understand how stress applies to the role of the hotel receptionist To discover ways to keep stress under control To understand why it is important to control stress in the workplace To learn helpful tips to maintain a stress-free environment 14.1 Introduction For many of us, stress is an inevitable consequence of trying to keep up with the hustle and bustle of our everyday lives. We are constantly working, ...