Module 10 : Being a Team Player: Working with Other Hotel Departments

Student Objectives: To learn about the importance of teamwork To learn about the key characteristics of a team player To learn how to work with the kitchen To learn how to work with maintenance and housekeeping To learn how to work with the concierge 10.1 Introduction The hotel's success depends almost entirely on the ability of the teams within the hotel to work together towards a common goal. As a receptionist, you are not solely responsible for front desk duties...