Module 16: Guide to Selling Excursions

By the end of this chapter, you will have learned about: The mindset you need to engage with your audience Why an objection is always an opportunity How to establish rapport with your guests from the very first time you meet them What to include in your sales presentations The most efficient way to make sales, even if you're not a salesperson 16.1: Introduction Everything a holiday rep does is for the benefit of the customer. That extends to excursions for the simp...