Module 11 : The Holiday Rep's Role in Keeping their Guests Safe

By the end of this module, you will know: About the duty of care that all holiday reps must provide customers The different reports that need to be completed in compliance with health and safety guidelines Why fire safety is one of the most important checks a holiday rep will do Why your safety reports need to be concise What you need to include on an excursion risk assessment 11.1: Introduction It doesn't matter where in the world you work, you're always going to have...

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