Module 11: Master Communication - Avoiding the Barriers

Summary: Discover all the steps required for an effective communication process; The barriers that will hinder any attempt to deliver a message to someone; What active listening is and how you can apply it to all areas of your life; What is involved in verbal and non-verbal communication; How to hear unspoken words. 11.1 What is Communication? When you think about communication, you probably envision conversations and the written word. However, there is much more t...