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Home » Courses » Hair Diploma and Salon Management Certification » Module 8 : Client Communications & Consultation
Module 8 : Client Communications & Consultation
Summary / What you will learn How and why client care is crucial to the hairdressing industry Phone Etiquette in a Hairdressing Establishment Front Office Etiquette Strategies for Client Consultation in Salons 8.1: Introduction ‘Some of the best hairdressers are those who remember that hairdressing is a people's business first' - Eric Fisher Personal experiences at salons often decide whether a customer will return or never come back again. Customer communication and i...
Lessons
- Module 01: Introduction, Career Opportunities and Reasons to Learn Hairdressing
- Module 02: History of Hair
- Module 03: Job Availability and Working in the UK Hairdressing Industry
- Module 04: Anatomy of Hair and Scalp
- Module 05: Hair and Scalp Analysis
- Module 06: Equipment needed to do Hair
- Module 07: Hair Care Products
- Module 8 : Client Communications & Consultation
- Module 9 : How to Work with different Hair Types
- Module 10: Strategies and Ideas for a Successful Salon
- Module 11 : Hair Colour and Hair Shape
- Module 12: Professional Hair Washing, Shampoo and Conditioning
- Module 14: Step-by-Step Hair Styling Techniques
- Module 15: Hair Colouring Techniques
- Module 16: Hairstyles for Weddings and Special Occasions
- Module 17: Hairstyles for Children
- Module 18: Hair Up-Styling and Braiding Techniques
- Module 19: Everything that you need to know about Hair Extensions
- Module 20: Head and Scalp Massage
- Module 21: Personal Presentation and Hygiene in a Salon
- Module 22: Analysing the Pros and Cons of Working in the Hairdressing Industry
- Module 24: How to Set Up and Start your Own Salon Business
- Module 25: Marketing Strategies for Salon Businesses
- Module 26: Initial Funding, Setting Prices and Managing Costs
- Module 27: Forms and Record Keeping
