Module 28: Customer Care and Dealing with Enquiries

1. Module 28: Customer Care and Dealing with Enquiries
   In this module you will learn: About the importance of customer service in a fitness facility How to provide good customer service How to manage customer complaints About providing quality assurance to your customers 28.1 Introduction Customer service is vital to any business if it is to succeed. In a gym, the revenue and income is directly connected to the club membership. To ensure that a fitness and exercise enterprise remains competitive and survives in the marketplac...
2. Level 3 Fitness Diploma Module 28 - Includes Quiz