Module 04: Dental Assistant Skills, Duties and Qualifications and How to Maintain and Organise a Dental Office

Objectives Skills, qualifications and duties of a dental assistant Patient interaction in the front office and treatment room Outlining the proper procedure for responding to an incoming call An overview of office business technology Computers and equipment in dental offices 4.1 Introduction The duties of a dental assistant consist of a blend of clinical and administrative tasks. The duties can involve tasks related to insurance, records, stocks, or front office man...