Module 4 : Caring For Your Customer's Needs

In this module you will learn: About the client's perspective of customer service How to best meet customer needs How to exceed customer expectations Why communication is key to caring for a customer Caring for Your Customer´s Needs – 5m 38s 4.1: Thinking Outside the Box Adding a creative touch to the business increases the customer’s satisfaction with the service and guarantees their return. Creativity and out of the box innovation also makes your business st...