Module 11 : Make an Impression Every Time

By the end of this module, you will know: How to retain customers through best service Why your focus should also be on creating as uncomplicated and simple an experience as possible Why any effective and talented customer service professional will have the ability to convince others of their opinion A recap of the skills you need for customer service jobs 11.1: How to retain customers through best service It is very likely that your business will be one of many ...