Module 5: Personal Development

1. Module 5: Personal Development
   What you will learn in this module: Enhance and optimise telephone and conversational skills to aid clear communication Improve telephone etiquette and expand customer rapport development using the telephone Learn about the key areas in which business should focus sales change management efforts Review the changing scope of sales roles within business organisations Identify and lead your own personal development to gain specific skills, aptitudes and practice 5.1 Introd...
2. Converting Leads Module 5 - Includes Quiz