Module 4: The Power of Positive Language

Summary/What you will learn How you can invoke the past, present and future to build your message via storytelling. How to structure a message. How to use metaphor in high impact communication. How to ask questions that make people think. How to gain the confidence of others. 4.1 Why language is your most powerful toolThis module will focus on how you can use language – in both written and spoken forms – to produce high-impact communication in the workplace. Humans are nat...