Module 2: Setting The Scene For High Impact Communication

Summary/What you will learn How to put people at ease within seconds of meeting them. How to quickly establish rapport. How to use effective opening remarks and “ice-breakers.' How to detect barriers to communication. How to remove communication barriers and deepen the relationship. 2.1 How to make people feel comfortable In order to further your business goals and to build strong working relationships, it's important to learn how to make those around you feel comf...