Communication Basics Certification
Sound communication skills are vital to your success in the workplace. Unfortunately, many people find it hard to communicate or decode spoken and written messages. This can give rise to arguments and misunderstandings.
This course will provide you with an insight into the pillars of communication, and how you can use them to enhance your relationships at work and at home.
You will learn:
- The basic model underlying all forms of communication
- The most common problems that arise during communication, and how to resolve them
- How to deal with conflict in the early stages
- How to use body language to emphasise your message
- What to do if you do not understand what someone else is saying
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Duration 0.25 hours
Modules 2
Certificate of completion
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This course is included as part of our multi-user learning packages.
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Course FAQ
Who can take the Communication Basics Certification course?
There are no entry requirements to take the course.
What is the structure of the course?
The course is broken down into 1 individual modules. Each module takes between 15 and 45 minutes on average to study. Although students are free to spend as much or as little time as they feel necessary on each module.
Where / when can the course be studied?
The course can be studied study at any time and from any internet connected device
Is there a test at the end of the course?
Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.
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