Communication Barriers in the Workplace Certification

Communication Barriers in the Workplace Certification

Difficulties in the workplace are often a result of communication issues. Barriers to communication are specific items that hinder the exchange of ideas, information, or thoughts. Learning how to address these issues can help you improve the productivity and efficiency of your working environment.

This course will be looking at six of the most common workplace communication barriers, including interpersonal, physical, cultural, language, gender and status barriers, as well as how to identify and overcome each.

 

You will learn:

  • What the most common communication barriers in the workplace are
  • How communication barriers affect the workplace and your team
  • How to identify and address relevant communication barriers
  • How to be more effective at communication

 

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Duration:
2.5 hrs
Yes
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Course FAQ

Who can take the Communication Barriers in the Workplace Certification course?

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There are no entry requirements to take the course.

What is the structure of the course?

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The course has 4 modules and should take 2.5 hours. Each module takes between 15 and 45 minutes on average to complete, although students can spend as much or as little time as they feel necessary on the modules.

Where / when can the course be studied?

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The course can be studied at any time and from any internet-connected device.

Is there a test at the end of the course?

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Once you have completed the course there is a multiple choice test. The questions will be on a range of topics found within the modules. The test, like the course, is online and can be taken at a time and location of your choosing.

What is the pass mark for the final test?

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The pass mark for the test is 80%.

What happens if a user fails the test?

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If the user doesn’t pass the test the first time, they will have two further opportunities to take the test after extra study.

How long does it take to complete the Communication Barriers in the Workplace Certification course?

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We estimate that the course will take about 2.5 hours to complete in total, plus an additional 10 minutes for each of the end of module tests.

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