Module 20 : Crew Resource Management

In the final module you will learn: What crew resource management is How CRM initiatives promote the safe operation of flights How past incidents are used to help crews 20.1: Crew Resource Management Every airline will have its own Crew Resource Management Initiatives as part of their airline policy. As the name suggests, "Crew" resource management is not restricted to solely cabin crew or flight crew. The objective of CRM is to continually enhance the communications between all c...