Module 14 : Emergency Procedures & Stress Management

By the end of this chapter, you will know how to: What the different types of emergency are What ditching is and how to handle it How to handle an emergency with a slow onset How you can manage a sudden emergency Who on-board can help out in an emergency Reduce your own stress levels Keep calm during an emergency situation Maintain calm amongst the passengers during an emergency Prevent panicked passengers from making others stressed Maintain a calm tone of voice to keep the atmo...