Home » Courses » British Cleaning Certificate Award » Module 18: Reporting Procedures
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Module 18: Reporting Procedures
Student Objectives To understand why reporting procedures are important to a cleaning professional To know what regulations you have to be aware of To understand and know about Reporting of Injuries, Diseases, and Dangerous Occurrences Regulations. (RIDDOR) To be able to identify what an accident book is To know what types of injuries have to be reported and when 18.1 Introduction The everyday tasks of a professional cleaner can expose you to some fairly critical situations...
Lessons
- Module 1: Finding Your Career: A Job in the Cleaning Corps
- Module 2 : The Different Types of Cleaning Jobs
- Module 3 : Cleaning Equipment
- Module 4 : Chemical Safety and Competence
- Module 5 : About The Job
- Module 6 : Meeting Clients and Your Behaviour in Clients' Homes/Workplaces
- Module 7 : Keyholding and Alarm Codes for Cleaners
- Module 8 : House Cleaning
- Module 9 : Cleaning Products & Clothing
- Module 10 : Food Kitchen Cleaning
- Module 11 : Commercial Kitchen Cleaning
- Module 12 : Bathrooms & Toilets Cleaning
- Module 13 : Hospital/Medical Practice Cleaning
- Module 14 : Office Cleaning
- Module 15: Industrial Cleaning Equipment
- Module 16: Green & Steam Cleaning
- Module 17: Pressure Washing & Machine Sweeping
- Module 18: Reporting Procedures
- Module 19 : Cleaning External Surfaces & Areas
- Module 20 : Dealing with Non-Routine Waste
- Module 21 : Running an Ironing Service
- Module 22 : Starting Your Own Cleaning Business
- Module 23 : Marketing a Cleaning Business
- Module 24 : Taking on Staff
- Module 25 : Communication Skills and Dealing with Customer Complaints
- Module 26 : Business Insurance, Equipment & Tax
