Module 11 : The Do's and Don'ts and What to Do When Things Don't Go to Plan

By the end of this module, you will know: How to correctly deal with complaints How to approach every problem with the appropriate context What to do if you run out of money and have to start again What you should do if you haven’t taken many bookings in a while How to deal with last minute damage to equipment 11.1: Introduction How you should and shouldn’t react to an unexpected problem or situation which you are forced to face when running your balloon modelling business ...