Module 5 : Assertive Influencing Techniques
5.1 Why everyone needs to learn assertive influencing techniques No matter what your job role may be, at some point you will need to influence other people. You might need to persuade them that your idea for developing a new product is best. You may need to motivate or inspire your team. Even forming positive working relationships entails some degree of influencing behaviour - you need to exert such a positive impression upon another person that they are convinced of your value to them a...