Module 2 : The Value of Assertiveness in the Workplace

At this stage, it is important to recognise exactly why assertiveness is such a valuable asset in any workplace. When members of a team commit to acting in an assertive rather than passive or aggressive manner, the quality of communication in the workplace will greatly improve. 2.1 Assertive employees are better at: Speaking up when the work demands placed upon them are too great Despite the best efforts of their managers, employees sometimes find that they have been asked t...