Module 1 : Defining Assertiveness

1.1 Welcome to the course! The following modules will give you a solid grounding in assertive behaviour, teaching you how to stand up for your rights in the workplace and enjoy better communication with colleagues and peers. Prepare to give your relating style a serious overhaul! Before you can begin to learn how to act in an assertive manner, it is important to begin with an accurate overview of the concept. Definition Let's start with a dictionary definition. According to the Mer...