The technological changes within the world have led to many activities being conducted in an online forum. Examples of these activities include conducting meetings and conversations online. Zoom is an online communication tool that provides users with the ability to perform such meetings.

These are a variety of excellent features incorporated into the design of the Zoom platform to provide the best performance and help eliminate the adverse effects of communicating in an online forum. These features help deliver real-time solutions during meetings and enhance the overall performance of these meetings.

However, the platform's wide array of features can be incredibly confusing for new and experienced users to navigate. The purpose of this course is to help familiarise users with these features and show them how to effectively implement the functionality of these features into their meetings and gain the best performance.

Moreover, we also provide tips on using these features in the best way possible to ensure that you and the participants attending these meetings have an enjoyable and seamless experience. The negative aspects of the Zoom platform are also addressed with solutions to combat these negative aspects. This includes 'Zoombombing' and many other technical issues that come with conducting meetings in an online forum.

You Will Learn:

  • What Zoom is
  • How to use all of the basic Zoom Meeting features (with step-by-step guides)
  • You should follow the correct procedures when using the recording feature, Zoom microphone, and the entire Zoom platform
  • What is Screen Sharing, Zoom Phone, and Zoom Rooms, along with how to effectively use these features

The Benefits of Taking this Course:

  • You can assist others who wish to navigate the Zoom platform
  • You can use skills that can be used to enhance the effectiveness of your meetings
  • Better methods of conducting meetings can help create more informed, knowledgeable, and motivated team members


Course Modules/Lessons

Module 01: The Fundamentals

Module 02: Joining and Scheduling Meetings

Module 03: Additional Zoom Features

Module 04: Add-ons and Pricing Plans

Module 05: The Correct Zoom Procedures

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FAQ's

  • Who can take the Zoom Certification course?

    There are no entry requirements to take the course.

  • What is the structure of the course?

    The course is broken down into 5 individual modules. Each module takes between 20 and 90 minutes on average to study. Although students are free to spend as much or as little time as they feel necessary on each module.

  • Where / when can the course be studied?

    The course can be studied study at any time and from any internet connected device

  • Is there a test at the end of the course?

    Once you have completed all 5 modules there is a multiple choice test. The questions will be on a range of topics found within the 5 modules. The test, like the course, is online and can be taken a time and location of your choosing.

  • What is the pass mark for the final test?

    The pass mark for the test is 70%.

  • What happens if a user fails the test?

    If the user doesn’t pass the test first time they will get further opportunities to take the test again after extra study. There are no limits to the number of times a test can be taken.

  • How long does it take to complete the Zoom Certification course?

    We estimate that the course will take about 4 hours to complete in total, plus an additional 30 minutes for the end of course test.