Win-Win Negotiations for Conflict Resolution Certification
Learning about win-win negotiations for conflict resolution is absolutely essential for anybody looking to resolve conflict in any situation with every personality type, whether you’re a team-leader, member of the team, or simply interested in resolving conflict in any aspect of your life and the lives of others.
This course provides a comprehensive guide to win-win negotiations for conflict resolution by teaching techniques to remain calm and collected, having the right timing and performing a holistic conflict analysis incorporating occupational therapy.
From fostering collaboration by establishing commonality and techniques to successfully negotiate compromises, to the science of staying on track and being results-driven, this course covers everything you need to know about successfully resolving conflicts in a way that benefits all parties involved.
You Will Learn:
- How to remain calm and have the right timing during conflict resolution negotiations
- The science of performing a holistic conflict analysis incorporating behavioural therapy
- How to negotiate collaboration and compromise to ensure conflict resolution
- How to remain focused and keep negotiations on track
Benefits of Taking This Course:
- You will increase company profitability by eliminating conflict
- You will dramatically improve teamwork and relationships
- You will improve production and output by improving morale
- You will avoid disciplinary procedures and potential dismissals
Who can take the Win-Win Negotiations for Conflict Resolution Certification course?There are no entry requirements to take the course.
What is the structure of the course?The course is broken down into 1 individual modules. Each module takes between 20 and 90 minutes on average to study. Although students are free to spend as much or as little time as they feel necessary on each module.
Where / when can the course be studied?The course can be studied study at any time and from any internet connected device
Is there a test at the end of the course?Once you have completed all 1 modules there is a multiple choice test. The questions will be on a range of topics found within the 1 modules. The test, like the course, is online and can be taken a time and location of your choosing.
What is the pass mark for the final test?The pass mark for the test is 70%.
What happens if a user fails the test?If the user doesn’t pass the test first time they will get further opportunities to take the test again after extra study. There are no limits to the number of times a test can be taken.
How long does it take to complete the Win-Win Negotiations for Conflict Resolution Certification course?We estimate that the course will take about 0.75 hours to complete in total, plus an additional 30 minutes for the end of course test.